Shipping & Returns
DELIVERY
Furniture Sticker Stencils | dispatched in 5-7 business days
Window decals | dispatched in 5-7 business days
*Orders will be shipped together, the longest lead time in your order will apply to the whole order.
SHIPPING
We send all our products via Royal Mail and you will receive a notification once your order has been dispatched.
UK, Ireland & Europe
We offer delivery to the UK at £2.55 and to Europe at a flat rate of £4.75.
Please note Austin & Monkey does not accept any responsibility for any additional taxes, customs or duties incurred when shipping outside of the UK. From the 1st July 2021 European customers will be responsible for their own importation taxes.
International shipping
We happily support and love our international customers. We offer worldwide delivery, the cost of which is calculated at checkout.
Austin & Monkey does not accept any responsibility for any additional taxes, customs or duties incurred when shipping outside of the UK. These charges come from your country during importation of your package.
Cost calculations
We do our best to apply fair shipping costs to each order. For an accurate delivery cost, please add your items to the cart and proceed to checkout.
We offer free delivery in the UK on orders over £35.
We cannot be held responsible for any delays in the postal service once the item has been dispatched.
RETURNS
Due to all items being printed to order, we cannot, offer a refund or exchange. However we want you to be happy with your purchase, so if there is a problem with your order, or if it arrived damaged please contact us straight away and we be more than happy to help.